Privacy Policy
This privacy policy (“Policy”) relates to the manner RHINO CULT (“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy. We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us. RHINO CULT may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated
What data is being collected
By visiting the Website and/or using our products and services, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully. Our business is constantly evolving and our Privacy Policy, the Website and our Terms & Conditions will also evolve in conformity with the latest regulations. We may email periodic reminders of our notices and terms of business, unless you have instructed us not to, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account including sensitive personal information and data. Your visit to the Website and any dispute over privacy is subject to this Privacy Policy and the Website’s Terms & Conditions. Personal information as contemplated under
our Policy may include sensitive personal data or information as identified under the prevailing applicable laws and shall include the following:-
(i) password;
(ii) addresses, Phone numbers, and emails;
(iii) any detail relating to the above clauses as provided to us for providing service;
(iv) any of the information received under the above clauses by us for processing, stored, or processed by us; and
(v) any such additional information that you may voluntarily disclose to us for the purposes of improving, enhancing
and customize your shopping experience All personal information that we collect about you will be recorded, used, and protected by us.
We may supplement the information you provide with other information that we obtain from our dealings with you or from other organizations, such as our sponsors and partners. In broad terms, we use your data for the following purposes:
(i)to administer and provide products and services you purchase, request or have expressed an interest in;
(ii)processing of payments when you place an order on our Website;
(iii)to enable us to administer any competitions or other offers/promotions which you enter into;
(iv)for fraud screening and prevention purposes;
(v)for crime prevention and detection purposes;
(vi)for marketing purposes of Rhinocult’s products;
(vii)for record-keeping purposes;
(viii)to carry out market research so that we can improve the products and services we offer;
(ix)to create an individual profile for you so that we can understand and respect your preferences and offer products of your interest;
(x)Feedback provided by you as part of customer survey either in writing or on call including voice recordings for quality and training purposes;
(xi)for data anonymization
When we provide you with products or services, we may collect and store any personal information that you provide to us. We may, for example, keep a secure record of your name, address, date of birth (if necessary), delivery address, email address, telephone number and such other personal information including sensitive personal data that you provide.
NOTE: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines. Please remember we do not store any payment information on our servers. All the payments are processed using phone pay business and cashfree payments these gateways.
CONSENT TO CONTACT OVER SMS/CALL:-
If you have provided Rhino cult with your phone number, you acknowledge and accept that Rhino cult may call you and/or send SMS to inform you about your order and/or any offers. BY providing the contact number, you expressly consent to Rhino cult contacting you for the said purposes even if your number is registered with the National Do Not Call Registry / registered for DND
INFORMATION THAT IS COLLECTED
Here are the types of information Rhino cult gathers:
Information You Give Us: The Website receives and stores any information you enter on our Website or give us in any other way including personal information. You can choose not to provide certain information but then you might not be able to take advantage of many of our features and the shopping experience may not be optimized for you. Rhino cult uses the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our platform, and communicating with you. Automatic Information: Rhino cult receives and stores certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses the Website or advertisements and other content served by or on behalf of the Website on other Web sites. Rhino cult may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content. Email Communications: To help Rhino cult make emails more useful and interesting, we often receive a confirmation when you open email from Rhino cult if your computer supports such capabilities. In case you do not want to receive the emails, you may unsubscribe from the mailing list anytime. Information from Other Sources: By using or continuing to use the site you agree to Rhino cult use of your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by the Website in its discretion. You also agree and consent to collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy. We may be required to share the aforesaid information with government authorities and agencies to verify identity or for prevention, detection, or investigation, including cyber incidents, prosecution, and punishment of offences. You agree and consent for the Website to disclose your information, if so required, under applicable laws. Additionally, Rhino cult collects personal customer information which is shared with Facebook in an effort to serve more relevant ads and improve our customer experience.
What we do with the data we gather
We require this data to provide you with the goods or services offered by us including but not limited, for
the below set-out purposes: Internal record keeping.
- For improving our products or services.
- To provide updates to you regarding our products or services including any special offers.
- To communicate information to you
For internal training and quality assurance purpose
How we use cookies
(i)Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and provide features such as Recommended for You, Personalised Advertisements, etc. on other websites and storage of items in your Shopping Cart between visits.
(ii)We also use cookies to allow you to enter your password less frequently during a session.
(iii)The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting its manufacturer’s website. However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Website products and services that require you to Sign in. We do not control the use of cookies by third parties. We use cookies from third-party partners for marketing and analytical purposes.
(iv)If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Your rights relating to your data
Right to Review – You can review the data provided by you and request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the
authenticity of the data or information provided by you.
Withdrawal of your Consent – You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: rhinocult2023@gmail.com In the event you choose to not provide or later withdraw your consent, we may not be able to provide you with our services or goods. Please note that these rights are subject to our compliance with applicable laws.
How long will we retain your information or data?
We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.
Data Security
We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.
Queries/ Grievance Officer
For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website.
How we collect the data
We collect data such as email-id or phone-number while registering to our website or while subscribing to our newsletter only with your consent which will be only used for sending our customers with latest updates , promotional content and new releases pertaining to rhinocult.
Rhino cult uses information about our customers for the specific purpose for which it was collected. For example, we may use information:
(i)To create and manage your online account.
(ii)To facilitate your purchase, return or exchange either online or at one of our retail stores.
(iii)To facilitate your participation in contests or promotions.
(iv)To provide you with information about products or services that you request from us or which we feel may be of interest to you,
by email, text message, or postal mail.
(v)To operate, evaluate and improve our business (including developing new products and services; analyzing and
enhancing our products, services, and Site).
(vi)To understand our customers and to perform data analyses and other processing (including market and
consumer research, trend analysis, and anonymization).
(vii)To respond to your comments or questions.
(viii)As otherwise required or permitted by law.
Rhino cult does not collect or share any information except for the purpose consented to or which is incidental to or connected with such purpose as disclosed in this privacy policy for which consent is taken from the customers. In addition, if you supply us with your postal address online and request to receive postal mail from Rhino cult , we may send you periodic mailings with information regarding a new collection, new products, new store locations, or upcoming promotional offers or events. Sometimes we also send offers to selected groups of Rhino cult customers on behalf of other businesses/affiliates. When we do this, we do not give that business your name and address. If you do not wish to receive such mailings and email updates please click unsubscribe given at the bottom of our emails.
(i)Information about our customers is an important part of our business. We are not in the business of selling, renting, sharing or otherwise disclosing it to any third party except as set out in this privacy policy. Our Platform may provide external links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.
(ii)We share information on a limited basis with our parent company and affiliates who provide services on our behalf. We also share it on a limited basis with service providers we use from time to time to provide services on our behalf, such as sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, and providing customer service.
(iii)Your information may be maintained and processed by our parent company or other jurisdictions. While in these jurisdictions, your information may be accessed by the courts, law enforcement and national security authorities in accordance with applicable laws.
(iv)We may disclose personal information when we believe it is appropriate to enforce or apply our Website’s Terms & Conditions, and/or other agreements; protect the rights, property, or safety of the Website, our users, or others; or as otherwise required or permitted by applicable law. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personal information from customers for commercial purposes in violation of the commitments outlined this Privacy Policy.
(v)In case Rhino cult , or substantially all of its assets are acquired or proposed to be acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be disclosed in connection therewith.
(v)It will be customers own risk to buy products and use our products from Rhino cult
Fraud Protection
Keep track of your Order ID.
The Order ID appears in all communications regarding your order from the confirmation stage to dispatch.
When making a cash on delivery payment, please confirm that the Order ID you have matches that of the delivery agent’s.
Never pay the delivery agent or any courier business in cash or by any online method for prepaid orders.
Never share your Delivery OTP to a delivery agent over the phone.
Share the Delivery Cancellation OTP with the delivery agent only if you wish to cancel the order.
Contact US
If you have any concerns about privacy or grievances at the Website, please contact us with a thorough description and we will try to resolve the issue for you.
Contact us
Number: +91 63629 90365
Email: rhinocult2023@gmail.com
